FAQ
General
What's the difference between pepe.business and zernio.com?
pepe.business includes all the features of zernio.com (multi-channel social API, messaging, ads, telephony) plus Auto-Pilot: automatic content generation from a simple website URL.
How long does integration take?
5 minutes for the first post. Most teams have a production integration in < 1 day.
Do I need to create developer apps on each platform?
No. pepe.business is an official partner of Meta, TikTok, LinkedIn, Pinterest, and X. You don't have to create anything.
Is there a risk of getting my accounts banned?
No, we respect each platform's ToS. We only use official APIs. 99.7% uptime, 0 bans.
Does Auto-Pilot work with any website?
Yes, as long as you can provide:
- A structured API (Shopify, WooCommerce, custom REST)
- Or a sitemap
- Or an RSS feed
Can I keep control over what's published?
Yes, several modes:
- Auto: everything automatic
- Approval: each generated post must be manually approved
- Hybrid: auto except for certain strategies
What happens if I exceed my quota?
You are notified at 80% and 100%. Beyond that, posts are paused (no surprise overbilling).
Is my data safe?
- EU hosting (Frankfurt)
- GDPR compliant
- SOC 2 Type II
- AES-256 encryption at rest, TLS 1.3 in transit
- No data resale
- Export/deletion at any time
Can I self-host?
Yes, under the AGPL-3.0 license. See the self-hosting guide.
What payment methods?
Stripe, Visa, Mastercard, Amex, SEPA (EU).
Cancellation?
At any time, no fees. Access until the end of the paid period.
Support?
- Email:
support@pepe.business(response < 24h, < 4h on Pro) - Discord: pepe-business
- Status: status.pepe.business
- Enterprise: dedicated Slack + 2h onboarding
Auto-Pilot
Is Auto-Pilot included in all plans?
Yes, including Free. You only pay the generation cost ($0.02-$0.85 per content).
How much does it cost per month?
For an average shop with 200 products and daily publishing on 3 platforms: ~$25/month.
Are the generated images unique?
Yes, generated on the fly. You hold all usage rights.
Can I use my own AI model?
On the Enterprise plan, you can connect your own model (OpenAI, Anthropic, or open-source).
What languages for captions?
30+ languages supported, including French, English, Spanish, German, Arabic, Chinese, Japanese.